Check It Out

For most of my three-year run at The Container Store in Reston, they made me a register jockey, which I came to resent. This was mostly because it was a pretty boring job most of the time, since you were chained to a small area, and there wasn’t much to do when the customers weren’t around. Also, there was this strong, pushy emphasis on signing people up for the Rewards Program that stressed me out even though I was pretty good at it. And mostly, it’s really draining to interact with that many people every single day. When I trained to be an Order Processor, I found a job that I really liked, and it drastically reduced the amount of time I spent up front, cashing people out. And later, when I moved to Washington, DC, they signed me on to pretty much be exclusively an Order Processor, which I was thrilled by.  

But occasionally, about once a month, I have to do a shift at the register. And I’ve found that I kind of like it. At this store, business is pretty steady, so I’ll show up, sign onto the computer at 6:00, and within what feels like a half an hour, they’re making the announcement that the store will be closing in a few minutes. Since I have stopped caring about the Rewards Program, there’s no pressure, and I still do fine signing people up. But mostly, what I’ve found is that it enables me to have conversations with people, and I don’t have to do the work associated with that. Interacting with people is exhausting, but I can make people laugh, I can chat about the weather, and I can repeat the same dumb jokes, over and over again because they’re going to be gone in less than five minutes and I’m going to have someone new replace them immediately.  

Before a Register shift would drain me, but these days, it charges me up a little. Please don’t tell my bosses that, though, because it only works when it’s three hours every four weeks. Doing it more than that will take the shine right off of it. 

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